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About the Center: Privacy Policy

The California Center for the Arts, Escondido (the Center) values your privacy. We have developed this privacy policy to disclose how we collect information from you through our website, how we use that information, and to inform you as to your privacy rights as one of our valued constituents.

Information collected during your visit

The Center does not collect any personally-identifiable information during the course of your visit to our site.

We only collect anonymous information that helps us to develop a comprehensive record of visitation statistics for our website. These statistics help us to track the effectiveness of our website user interface and content, search engine optimization, etc. The anonymous information we collect may include but is not limited to: the IP address of your computer/device, the pages viewed during your visit, the duration of your visit, and the technical capabilities of your computer/device.

Collection of your device’s IP address is completely anonymous. There is no way for us to use your IP address to collect personally-identifiable information from you, nor is there any way for us to associate your IP address with any personally-identifiable information we may already have on file.

Google Analytics is the primary tool we used to collect anonymous visitation statistics. If you would like to opt out of Google Analytics data collection so that we cannot see your anonymous visitation statistics and behaviors, you are welcome to install the Google Analytics Opt-out Browser Add-on on your computer.

By visiting our site, third parties may place cookies on your browsers for targeted advertising purposes, collecting data such as IP addresses, cookie identifiers, website activity. This data may be used by third parties to target advertising on other sites based on your online activity. If you would like to opt out of receiving targeted advertising, please visit the DAA opt-out site.

Information collected when you contact us

The Center’s website contains a “Connect with the Center” region near the bottom of every page. This region contains:

  • The toll-free phone number for the Center’s ticket office
  • The main phone number for the Center’s administration office
  • A link to send us an email via a web form

When you contact us by one of these methods, we may collect and record any personally identifiable info you choose to provide to us, which could include but is not limited to: your first name, your last name, your phone number(s), your fax number, your email address, and/or your physical mailing address. We collect this info strictly for the purpose of communicating with you more effectively.

The Center will never sell or distribute your personal contact information to any third party.

The Connect with the Center region of our website also contains links to various social media pages managed by the Center, and a link to subscribe to our email list/newsletter.

With regards to social media, your use of any social media pages maintained by the Center is governed by the privacy policies of the respective social networks. If you have a question or concern about the privacy practices of a particular social network, please view the website of that social network for more information.

With regards to our email list, here is more information:

Information collected when you opt-in to our email list

The Center maintains a large database of subscribers who have willfully opted-in to receive email messages from the Center. These email messages may include but are not limited to: information about upcoming events, news releases, and information about special discounts and promotions. We typically send emails at least once per week.

You are free to opt-in to our email list at any time. To do so, please go to artcenter.org/subscribe. On that page, you will be asked to provide your first name, last name, and email address, and to check boxes for any special mailing lists you might be interested in.

You are also free to opt-out of our mailing list at any time. To do so, the most effective method is to simply click the “Unsubscribe” link that appears at the very bottom of all of our email messages.

The Center will never sell or distribute our email list to any third parties.

Information collected when you purchase a ticket, or make a donation or other financial contribution

As a 501(C)3 non-profit performing arts organization, the Center accepts payments for the purchase of tickets to events, and for financial contributions of a philanthropic nature (ie: donations, memberships, sponsorships). These payments can be made online, via telephone, or in person.

Online transactions are processed through a sister website powered by Tessitura, a third-party e-commerce system that is designed specifically for arts organizations and has been licensed by the Center. Tessitura has certified to the Center that their system is secured via the Payment Application Data Security Standard (PA-DSS), a global credit card security standard. As a user, you understand and agree that Tessitura (not the Center) is the party responsible and liable for ensuring the security of the credit card data you submit via the e-commerce system they have created.

After a financial transaction is completed by any method, the Center stores basic information about that transaction in a secure constituent database. The constituent information stored in this database may include but is not limited to: constituent name and contact information, dates of past ticket purchases and/or philanthropic contributions, and dollar values of past ticket purchases and/or philanthropic contributions. By purchasing tickets, you are granting: California Center for the Arts, Escondido, 340 N. Escondido Blvd., Escondido, CA, 92025 United States, http://www.artcenter.org permission to email you. You can revoke permission to mail to your email address at any time using the SafeUnsubscribe® link, found at the bottom of every email. We take your privacy seriously (to see for yourself, please read our Email Privacy Policy). Emails are serviced by Constant Contact.

The Center collects and analyzes this information for the purposes of improving relationships with constituents, and to better understand the behaviors and preferences of constituents so as to improve the types of programs offered by the Center.

Questions or comments?

If you have any questions or comments about our privacy policy, please contact us.

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